Returns & Exchange
RETURNS & EXCHANGE
If you have any questions about the status of your return or exchange, or whether we have received your package, please don't hesitate to call us at 310.227.9969 and customer service representative will be happy to help you!
If you are not 100% satisfied with your purchase, you can return or exchange the items in the original way received within 60 days after the purchase, unless it is a "Final Sale" item. "Final Sale" items are not elligible for exchange or return. Refunds will be processed within 15 business days of receiving the item and, unfortunately, we will not be able to refund you for shipping. We have the right to refuse any items if they are not within proper condition or/and if they are not received back it the original state they were sent. For special order items, we ask you to contact us immediately and send it back within 5 business days of receiving them.
You can save and fill out the Return and Exchange form and send in the request. Please allow up to 48 hours for a response from our returns department. If you experience any problems with the form, please, do not hesitate to contact us.
We are sorry that you have decided to return our jewelry, but it is your decision and we respect it. We hope that you will be able to make a choice on our website worthy of your taste.